BIO
Chris K Anderson is a Professor at Cornell University’s SC Johnson College of Business, Nolan School of Hotel Administration. Prior to his appointment in 2006, he was on faculty at the Ivey School of Business in London, Ontario Canada. His main research focus is on data analytics and its application to demand management and pricing. He actively works with companies, across numerous industry types, in the application and development of analytics – having worked with a variety of online travel agencies, hotels, airlines, rental car and tour companies. Anderson’s research has been funded by numerous governmental agencies and industrial partners. He is the past Editor Cornell Hospitality Quarterly, and of serves on the editorial board of Service Science, Journal of Revenue and Pricing Management and is the regional editor for the International Journal of Revenue Management.
Anderson is a recognized expert in analytics, distribution, revenue management, digital marketing and service pricing, often acting as an expert witness in legal cases involving online travel agencies. He served on Expedia’s Industry Quorum – a board of thought leaders helping shape research at Expedia. Anderson has served on the Americas Board and the Revenue Management Advisory Board at HSMAI (Hospitality Sales and Marketing International), a non-profit organization focused on improving hospitality sales and marketing practices worldwide. Anderson is on the advisory board of several software and travel startups. As a partner at Level60 Consulting Anderson has developed analytical and data driven solutions for numerous companies. Anderson has been awarded Cornell’s Center for Hospitality Research Industry Relevance Award three times – the award honors applied research impacting the practice of management.
Anderson teaches executives and presents at industry conference around the world on the practice of distribution, revenue management, AI and analytics. At Cornell he has taught a variety of AI, Analytics and Operations related courses. He teaches courses in Pricing, Revenue Management, AI and Data Analytics in the school’s executive education program in addition to custom programs designed for individual firms. He is also author of eCornell’s (Cornell’s non-degree online education platform) Data Analytics, Data Analytics in R certificate programs as well as other certificates in AI, Automation and Revenue Management. In 2022 he received HSAMI’s Revenue Management Educator of the Year award.
EDUCATION
BS Engineering University of Guelph 1993
MSc Engineering University of Guelph 1995
MBA Ivey School of Business, University of Western Ontario1998
PhD Management Science, Ivey School of Business, University of Western Ontario 2002
ACADEMIC APPOINTMENTS
Cornell University- SC Johnson College of Business, School of Hotel Administration
Area Coordinator – Services Management, July 2023-current
Director EMMH Program, July 2021-current
Director Center for Hospitality Research, July 2016-2019
Professor July 2017-current
Associate Professor July 2011-June 2017
Assistant Professor July 2006-June 2011
University of Western Ontario – Ivey School of Business
Assistant Professor July 2002-June 2006
GROUP MEMBERS/ALUMNI
Peihong Lui, PhD candidate SC Johnson College of Business, Cornell.
Jahyun Chae, PhD candidate SC Johnson College of Business, Cornell.
Renee Zhang, PhD candidate SC Johnson College of Business, Cornell.
Jacob Ornelas, PhD candidate statistics Bowers College of Computing and Information Science, Cornell
Young Jang, MS (SC Johnson College of Business, Cornell).
Frances Wang, PhD (SC Johnson College of Business, Cornell)
Jessie Jiang, PhD (SC Johnson College of Business, Cornell) currently Lecturer Management Science Bristol University
Shengyan Cheng, Visiting PhD (Hainan University).
Yue Liang, MS (SC Johnson College of Business, Cornell) currently PhD Candidate University of Washington
Joey Ryu, MS (SC Johnson College of Business, Cornell) currently PhD Candidate Harvard Business School
Elizabeth Martyn. MS (SC Johnson College of Business, Cornell) currently Sonder
Ming Cheng, Visiting PhD (Rutgers University) currently Associate Professor Suffolk University
Saram Han, PhD (SC Johnson College of Business, Cornell) currently Associate Professor Seoul National University of Science and Technology.
Xiaoqing (Kristine) Xie, PhD (SC Johnson College of Business, Cornell) currently Associate Professor CEIBS.
Leo MacDonald, PhD (Ivey, Western University) currently Professor Economics, Finance and QA Kennesaw State
Ben Marcus, PhD (Ivey, Western University) currently Associate Professor Operations Management Stonehill College
